Call Centre

Active Recruitment understands how important it is for your businesses to have the right people in your call centre. It is essential that customers who contact your business have a positive experience every time.

Active Recruitment sources only top calibre candidates to work with you delivering a higher level of customer service that will set your business apart from that of your competitors.

We are experienced in recruiting for contact/call centres of all sizes including start-up sites. Our highly experienced Contact Centre Consultant will provide you with the best temporary and permanent staffing solutions across all industries.

Some of the call centre roles we have filled include:

  • Inbound Customer Service Representatives
  • Telesales / Outbound Representatives
  • Internal Sales Representatives
  • Collection Representatives
  • Help Desk / Technical Support
  • Warranty & Repair Coordinators
  • Compliance Customer Service

Our consultants get to know you and your business and understand it’s not just about matching a skill set. We make sure the successful candidate will match the culture and environment of your business and can align themselves with your company goals and vision.

We employ some of the best consultants in our industry and select only those who are passionate about what they do and demonstrate the same commitment as the owners of Active Recruitment. As a result our team has been together for a long time and our consultants will be with you for the long haul to truly get to know your business.

Active Recruitment will assess the needs of each role and tailor design a suite of assessments for all candidates to complete prior to interviewing with you. This could include; personality profiling, skills based assessments, specific software packages etc. Each candidate is ranked globally and we will only submit candidates who score above the global average.

We are so confident with our recruitment methodology we offer market-leading guarantees on both our temporary and permanent placements so rest assured you will have the best candidates for your positions.

Our candidates are on a mission and that’s to help you take your business to the next level.